Shipping policy

Shipping & Delivery Policy

Scarlet Bloom & Co

At Scarlet Bloom & Co, every gift is carefully prepared and delivered with attention to detail to ensure it arrives beautifully presented.


Delivery Areas

We deliver across Brisbane City and surrounding suburbs.
A full list of available delivery areas is displayed at checkout.


Minimum Order Value

A minimum order value of $50 is required for delivery.
We do not offer pickup at this time.


Same-Day Delivery

Same-day delivery is available for orders placed before 12pm within eligible delivery areas.

Orders placed after 12pm will be scheduled for the next available delivery day.


Delivery Hours

Deliveries are made during the following hours:

Monday to Saturday — 8am to 5pm

Delivery times are estimates and may vary depending on traffic, weather and order volume.


Alcohol Deliveries & ID

Some gifts include alcohol and require the recipient to be 18 years or older.

Alcohol deliveries require:

  • Valid photo ID at delivery

  • The recipient to be present to accept the order

Alcohol gifts will not be left unattended. If ID cannot be provided, delivery will be unsuccessful and a re-delivery fee may apply.


Recipient Availability

If the recipient is unavailable:

  • Non-alcohol gifts may be left in a safe location where appropriate

  • Alcohol gifts cannot be left unattended

  • Re-delivery may be required and additional fees may apply


Incorrect Address Details

Please ensure all delivery details are accurate at checkout.

Scarlet Bloom & Co is not responsible for delays or failed deliveries due to incorrect information provided.


Product Care

Flowers, cakes and food items are perishable. Care instructions are provided where required to help maintain freshness and quality.


Contact

For delivery enquiries:

scarlet@scarletbloomandco.com.au
0458 728 438